Core products

Wayaframe AI video creation, editing, subtitles, and export workflows.Cenematic Cinematic visual generation and guided scene-based creation.Tunedance Music, lyrics, soundtrack generation, and album-style workflows.

Apps

Desktop app Download and launch the full production workflow on desktop.Web app Open shared projects, downloads, partner tools, and account actions.Downloads Get Wayaframe, Cenematic, and Tunedance builds in one place.

Create and organize

Projects Create, manage, share, import, and export project files.AI tools Prompt, script, voice, image, and video generation workflows.Media library Uploads, stock assets, folders, and reusable media management.Brand kit Logos, fonts, colors, subtitle styles, and text presets.

Edit and refine

Video editor Timeline, canvas, clip editing, transforms, and arrangement.Text and graphics Titles, lower thirds, presets, shapes, and on-canvas layouts.Audio and voice Voice designer, audio tracks, effects, and dialogue control.Charts and data Build charts, edit values, and import spreadsheet data.

Finish and distribute

Recording Screen, camera, teleprompter, hotkeys, and input setup.Effects and transitions Animation presets, filters, color, and scene-to-scene polish.Social clips Generate short-form clip candidates and export platform sizes.Export and render Scopes, formats, settings, progress, and export status.

Start from

Prompt to video Move from prompt, script, and scenes into the editor.Document to video Turn PDFs and decks into guided project creation workflows.Recording to edit Capture screen or camera content and bring it straight into editing.Transcript-based editing Use text-first audio and dialogue workflows for faster cleanup.

Use cases

Explainers and demos Build clear product walkthroughs and visual explainers.Sales and marketing Create VSL-style edits, campaigns, and short-form assets.Education and training Record, subtitle, and deliver repeatable training content.Team collaboration Share projects, comment, and keep review loops inside the product.

Learn

Documentation Product guides, workflow references, and feature-specific help.Academy Courses, tutorials, and guided learning paths.Keyboard shortcuts Editing, recording, and navigation shortcuts.Troubleshooting Common problems, support flows, and issue reporting.

Stay current

Getting started Fastest path from setup to first finished project.App updates Release and update guidance inside the current docs structure.Contact Reach the team for product and support questions.

Program

Partner overview See how referrals, approvals, and earnings are structured.Apply to become a partner Start the approval process and understand the requirements.Referral links and earnings Track codes, links, revenue, and partner reports.

Operations

Payouts and payment settings Manage payout details and review the payment workflow.Affiliate terms Review participation rules and compliance requirements.Partner dashboard Open the live partner area in the web app.

Contact Support

Wayaframe includes a desktop Get Help flow that combines self-service resources with a built-in support contact form.

the get help and contact support modal

Start With Self-Service Resources

The current help modal first points you to two resources:

Academy
Documentation

It also includes a search field that opens the documentation site with your search query.

This makes it the fastest path when you need an answer before opening a support request.

Use The Contact Support Form

If you still need help, the same modal includes a contact-support form.

The current topic choices include:

General
Bug
Account
Billing
Feature
Other

What You Can Send

The support form currently supports:

A required topic
A required message
Optional image or video attachments
An email address for follow-up

If you are signed in, Wayaframe can prefill your email. If you are not signed in, you can still enter one manually.

Best Practices For Faster Help

To get a faster and more useful response:

Describe the exact action that failed
Mention whether the issue is on desktop or web
Include any visible error message text
Attach a screenshot or short recording when the problem is visual

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